Privacy Policy

Last Updated: April 1, 2026

1. Introduction

At MedicYard, your privacy is a priority. This Privacy Policy describes how we collect, use, and protect your personal and business information. We are committed to complying with the Nigeria Data Protection Act (NDPA) and other applicable data protection regulations.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that identifies you or your business entity, including but not limited to:

Personal Information: Name, email address, phone number, and professional credentials.
Business Information: Hospital/Clinic name, registration number (CAC), healthcare licenses, and business address.
Financial Information: Payment details and transaction history necessary for processing orders.
Usage Data: Information on how you interact with our website, including IP address, browser type, and page views.

3. How We Use Your Information

To provide and maintain our marketplace services.
To verify the authenticity of healthcare providers and vendors.
To process and fulfill medical supply orders and logistics.
To communicate with you regarding account updates, security alerts, and support.
To comply with legal and regulatory obligations in the healthcare sector.
To improve the functionality and user experience of our platform.

4. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

With Marketplace Participants: Business information may be shared between buyers (healthcare facilities) and sellers (vendors) to facilitate transactions.
Service Providers: We share data with logistics partners, payment processors, and IT service providers who assist our operations.
Legal Requirements: We may disclose information if required by Nigerian law or in response to valid requests by public authorities (e.g., NAFDAC, Federal Ministry of Health).
Business Transfers: If MedicYard is involved in a merger or acquisition, your information may be transferred as a business asset.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under NDPA

As a data subject in Nigeria, you have specific rights regarding your personal data, including:

The right to access the personal data we hold about you.
The right to request the correction of inaccurate data.
The right to request the deletion of your data (the "right to be forgotten").
The right to object to or restrict processing of your data.
The right to data portability.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or your data rights, please reach out to us:
Email: privacy@medicyard.com or info@medicyard.com
Address: Lagos, Nigeria

Have questions about our legal policies? Contact our legal team